Yeah you have to pay 50 bucks more, but you can upgrade again in 11 months. “As the VZW rep said, only sign a one year contract. I had a customer do this and get what they want on the last day of the month because we were 2 activations short of goal.” They need to make sure to get quota, and everyone is more lenient during the end of the month.” If it’s not the end of the month, you can still try to take advantage: “If you have already been approved for service and you are not offered the deal that you want, give the rep your phone number and tell them to call you when they can give you a good deal. This is the time that is most crucial for store reps and their managers. “Go in to purchase service during the last 5 days of the month. They’ll be more generous at the end of the month. The only thing that does not earn us money is insurance, so stay away from that one.” Use that to your advantage and ask them to throw in some accessories if you buy unlimited messaging or t-zones. Any data feature nets the rep some extra cash. “As other reps have stated, features are a big portion for reps.
“Most reps have the ability to give away accessories for free without checking with their managers.
This states that they can honor any price that has been printed (advertisement), as long as the terms and conditions are the same as T-Mobile’s. “T-Mobile has a policy that they do not advertise that is called a price match guarantee. Bask in the glory of Confessions of a T-Mobile Sales Rep… I am definitely frustrated with that because they're just not being honest with people.T-Mobile doesn’t want to be left out of the fun! One of their sales reps has generously and selflessly written down his innermost thoughts and sent them to the Consumerist for your personal edification. because it shows on my account that I have made phone calls and text messages although those were mostly done outside of my home area. They also will not refund me any money for the two weeks that I could barely make a call or keep one. Sprint / T-Mobile is sending out free SIM cards to encourage people to switch over to their network because the Sprint network is going away. I have searched the internet for people that think they have worse coverage with T-Mobile or that things might have changed and there's just no way around this. I will be switching up my SIM card to a T-Mobile SIM card before I have to pay for them. I wanted to give a heads up to everyone since I have been with Sprint for 17 years strong and have been extremely reluctant to moving over to T-Mobile for whatever the reason. I made sure to ask them if I switch over to the T-Mobile SIM card that my data will not be capped or slowed down, I will still be able to use CDMA and travel to places like Japan and use my phone, and nothing about my coverage to change but for the better. This means that you will only have coverage on the T-Mobile network and your Sprint SIM card will slowly and for sure be useless.
There is no conversion, there is no sharing, they're just plain shutting them down. My phone held a charge well in airplane mode, my phone held a charge all day when I was not around Kirkland, Washington.īecause T-Mobile is shutting down Sprint towers. It has taken me over two weeks and multiple calls to Sprint and Assurion and doing my own testing to find out it wasn't my phone at all. And it must be my phone having issues so they sent out a replacement loaner phone to try and fix my battery. In my home area, not in the city or 10 to 50 miles away (yet).įor the last 2 weeks I was told that there is two towers that are having problems near my house. This why my phone battery is draining when the phone is not that old, the calls keep dropping, and some text messages are not going out or being received. And through many back and forth questions with their supervisor, the truth came out! We have no choice to stay with our Sprint SIM cards. Yesterday I spent an hour on the phone with Sprint customer service.